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Service and spare parts

service and support

at bilwinco, we are dedicated to providing our customers with the best service experience possible. as part of our commitment to ensuring customer satisfaction, we offer extended warranties when you sign a service agreement with us.
our service agreements are designed to meet your specific needs and ensure that your multihead weighers remain in top condition. in addition to ensuring that your equipment operates optimally, our service agreements also provide peace of mind by including extended warranties that cover a wide range of potential issues.
in addition to our service agreements, we also offer subscription solutions and individual agreements for both service and spare parts. this allows you to plan and budget for future service needs and ensures that you always have access to the necessary spare parts to keep your systems running smoothly.
our goal is to make it as easy and convenient as possible for our customers to maintain and protect their investments. contact us today to learn more about our service agreements, subscription options, and customized agreements tailored to your needs.


telephone: +45 8651 0666

Monday - Thursday 08:00 - 16:00 CET (+1GMT)

Friday 08:00 - 15:30 CET (+1GMT)

Saturday - Sunday closed

Spareparts ordered before 13:00 can, if they are in stock, be shipped same day.


telephone: +1 917 9159 629

Monday - Friday 08:00 am - 04:30 pm CST (-6GMT)


Saturday - Sunday closed

Spareparts ordered before 01 pm can, if they are in stock, be shipped same day.

spare parts

call us: +45 8651 0666

Within our normal opening hours, you will always be able to call and order spare parts or get assistance from one of our support technicians.

Telephone and online support will be charged at our normal service rates. Feel free to call Bilwinco headoffice or our local Bilwinco service center within normal opening hours.

our service department takes care of:

  • installations


  • maintenance


  • repair


  • fine tuning


  • technical assistance


  • remote control


  • training and workshops


need assistance outside normal opening hours?

Outside normal opening hours we can offer you our hotline service which is telephone and remote online support. All new Bilwinco Multiheads are or can be equipped with our online system which allows us to access your machine and help you resolve issues to eliminate line downtime.