Service and spareparts
Within our normal opening hours, you will always be able to call and order spare parts or get assistance from one of our support technicians. Telephone and online support will be charged at our normal service rates. Feel free to call Bilwinco headoffice or our local Bilwinco service center within normal opening hours.
Order spareparts
Call: +45 86510666
E-mail: sparepart@bilwinco.com
Our Service department takes care of
- Installations
- Maintenance
- Repair
- Fine tuning
- Technical assistance
- Remote Control
- Training and Workshops
Service opening time at Bilwinco headquarters
Denmark
Telephone: +45 86510666
Monday – Thursday 08.00 – 16.00 CET (+1GMT)
Friday 08.00 – 15.30 CET (+1GMT)
Saturdays / Sundays are closed.
Spareparts ordered before 13.00 can, if they are in stock, be shipped same day.
Service opening time at Bilwinco Inc
North America
Telephone: +1 917 9159629
Monday – Friday 08.00am – 04.30pm CST (-6GMT)
Saturdays / Sundays are closed.
Spareparts ordered before 01pm can, if they are in stock, be shipped same day.
Need assistance outside normal opening hours?
Outside normal opening hours we can offer you our hotline service which is telephone and remote online support. All new Bilwinco Multiheads are or can be equipped with our online system which allows us to access your machine and help you resolve issues to eliminate line downtime.