Low operating costs. Minimum service costs. We know your needs and the systems we supply are designed to meet them. The same goes for our service organization. With our service concept: ”Personal Service – Customized to Your Needs” we are geared to focus not only on maintenance and repair but on the overall optimization of your weighing and packaging performance from installation to preventive maintenance. Personalized service is the key to succeed.
Experience counts in practise BILWINCO’s service concept “personal service – customised to your needs” has one objective: To help you optimize your production and extend the lifetime of your equipment. All over the world, BILWINCO packaging systems have been up and running 24 hours a day – for over 20 years – backed by a service organization dedicated to ensuring optimum customer uptime. Experience counts – we know what works in practise.
Central control – local reach BILWINCO offers personalized service where and when needed. Our systems are designed so that most service jobs can be handled on-line. However, for prompt on-site service we have built up an extensive service network – the most extensive in the business. We have local service centres in countries such as Germany, Sweden, Denmark, Britain, France as well as parts of the USA and Australia. Other countries are serviced either by the nearest local service centre or directly from our head office in Denmark where 10 additional service engineers are at your service. BILWINCO service is controlled and developed centrally but administered locally for your convenience.
Service contracts for maximum utilisation and capacity Preventive maintenance is cheaper and more effective than acute repair, and a customized BILWINCO service contract is the optimum way to ensure that your equipment is serviced regularly and correctly from year to year. Through the contract we keep track of service intervals and carry out service keeping your equipment up and running. Call Service Manager, Bent Sloth for more info on BILWINCO service and BILWINCO service contracts.