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(PLEASE NOTE THAT ALL HOURS ARE CENTRAL EUROPEAN MEAN TIME)
BILWINCO provides telephone service all year, 24 hours a day. Below you will find the specifications for using our services within or outside normal opening hours.
Within normal opening hours
Within our normal opening hours you will always be able to call and get help and assistance from a skilled technician. This service is free of charge. Please call the BILWINCO head office or your local BILWINCO service centre within normal opening hours.
Our normal opening hours are:
Monday till Thursday: 08:00 - 16:00
Friday:08:00 - 15:30
Outside normal opening hours
If you need telephone support outside of our normal opening hours, please contact our service hotline on +45 70 26 36 63 within the following hours:
Our outside normal opening hours are:
Monday - Thursday 16:00 - 22:30
Friday 15:30 - 22:30
Saturday - Sunday 08:00 - 16:00
Service hotline: +45 70 26 36 63 When you call our service hotline, you will be connected to an English-speaking BILWINCO technician. The hotline support involves a fee: You will receive an invoice for EUR 100 for using our telephone hotline support.
Closed 5 days a year The hotline is closed only on the following days:
24/12, 25/12, 31/12 and 1/1 + Good Friday
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